Terms and Conditions
Effective as of 1 January 2022
These Terms and Conditions establish the conditions for sales made between any individual wishing to make a purchase of Snowfeet* products (hereinafter referred to as the “Products”) available at https://www.snowfeetstore.com/ website (the “Snowfeetstore”) and Snowfeet s.r.o., a Czech company registered under number 07050577, having its registered office at Juřinka 18, 757 01 Valašské Meziříčí, Czech Republic, phone number +420 777 997 101 (hereinafter referred to as “Snowfeet” or “we” or “us” as the context may require).
By placing an order for Products(s) you agree to be bound by and accept these terms and conditions.
PLACING AN ORDER
To be able to buy Product(s) you have to:
- provide your name and address, phone number, email address, payment details and other required information
- be at least 18 years of age
ORDER PROCESSING AND CONTRACT CONCLUSION
You agree that your order is an offer to buy the Product(s) listed in your order under these Terms and Conditions. All orders must then be accepted by us.
We may choose not to accept orders in our sole discretion and notably abnormal orders, orders which we suspect are not placed in good faith. We are not required to provide a reason for declining to accept any order, though we may do so at our sole discretion.
After receiving your order, if we accept it, we will send you an order confirmation by email with your order number and details of the Product(s) you have ordered. The conclusion of the contract will take place the moment you receive the order confirmation email.
You are responsible for the accuracy of the details you provide us. In particular please make sure that you have submitted the correct email address and that you've got access to the inbox associated with the submitted email address.
The order confirmation email is your proof of purchase, please store it as we will not archive your contract.
PRICES, SHIPPING AND HANDLING CHARGES AND TAXES
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order confirmation email.
We may change prices at any time without notice. Price increases will only apply to orders placed after such changes.
Prices for the Product(s) include VAT but do not include charges for shipping.
Separate charges for shipping will be shown in the Snowfeetstore during the ordering process and, in any case, in the order confirmation email.
Any and all discount codes provided to customers may be enabled or disabled without notice. Multiple discounts cannot be applied. Discount codes also cannot be applied for already discounted Products.
Delivery options are defined in checkout and may change. Delivery based on the option selected is not guaranteed.
We deliver Product(s) worldwide taking into consideration any and all applicable restrictions set by regulatory authorities.
We are unable to deliver to P.O. Box addresses.
We shall not be held responsible for delayed delivery or failure to perform if the delay or failure has not occurred on our side.
We encourage you to examine the delivery package and received Product(s) within 14 days after they are delivered to you and check their condition and that the content of the delivery package is complete. In case of damaged or missing Product(s), please contact our customer service at firstname.lastname@example.org.
If the items remain undelivered and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by Snowfeet.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the Product(s) available on the Snowfeetstore. However, we do not guarantee that your electronic display may not accurately reflect the actual colors and details of the Product(s). Prices for all Products are subject to change. We do not guarantee the availability of any Product(s) in the Snowfeetstore. We reserve the right, without liability or earlier notice, to change, discontinue or stop making available any Product(s).
Payment can be made by Credit card (Visa / Mastercard) or via Paypal.
All payments will be subject to security checks. Therefore our services may contact you to confirm your order information and order details such as proof of address or other personal data.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Snowfeetstore. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We may change prices at any time.
All prices at Snowfeetstore are in U.S. dollars.
You agree to pay all charges at the prices that are in effect for your purchases and any applicable shipping fees, including any and all tax and customs fees required by your local authorities.
RETURN AND REFUND
Please note that we will only process returns and refunds for Product(s) bought in the Snowfeetstore.
If you want to exercise your right to cancel the contract and return the Product(s), you may do so provided you notify our Customer Service via email at email@example.com within 30 days after the date on which you received the Product(s).
IN ORDER TO EXERCISE YOUR CANCELLATION RIGHT, PLEASE CONTACT OUR CUSTOMER SERVICE BY EMAIL AT CONTACT@SNOWFEETSTORE.COM.
You may only return Product(s) over which you have taken reasonable care and which you have not used in a manner that goes beyond what is necessary to examine the nature, characteristics and functioning of the Product(s). We may deduct from any refund an amount to reflect any diminished value of the Product(s) resulting from your handling of the Product(s) other than what is necessary to establish the nature, characteristics and proper functioning of the Product(s) you bought.
Once we have received your statement to cancel the contract, we will send you a confirmation email.
You will then have to return the Product(s) without undue delay and in any event not later than 14 days from the date on which you notified us about your decision to withdraw from the contract. You are obliged to bear any and all the costs related to returning the Product(s).
You must return the Product(s) in their original package. You must include all accessories, user manuals and any free gifts that came in the same package.
Please treat the Product(s) with reasonable care and return them in the condition that they were delivered to you.
Please pack the Product(s) securely and make sure that your order number is clearly visible on the outside of the parcel.
To ensure a fast and secure return we encourage you to follow the given return instructions.
We will refund the price you paid for the Product(s) within 14 days from the day on which we are informed of your decision to cancel the contract. However, we may withhold such reimbursement until receipt of the Product(s).
The refund will be confirmed by email.
Payment will be carried out using the same means of payment as you used for the initial transaction.
If you return Product(s) 1) that you are not entitled to return, 2) that you damaged or used in a manner that goes beyond what is necessary to examine the nature, characteristics and functioning of the Product(s), or 3) with Product(s) missing, or 4) you have otherwise failed to exercise reasonable care when taking care of and returning Product(s), we reserve the right either to reject your return and decline to refund or to reduce any payments to be refunded to you for the diminished value of the Product(s), to the extent permitted by applicable law.
Other return cases: If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay our Customer Service via email at firstname.lastname@example.org for assistance.
GUIDELINES FOR REVIEWS
We may provide you with areas on the Snowfeetstore to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.
WARRANTIES AND STATUTORY RIGHTS
We are providing you with a legal guarantee of conformity in accordance with the laws of the Czech Republic.
We shall ensure that our Products meet the core standards required by applicable law, and in particular, shall ensure that our Products will be of satisfactory quality and match the description provided on Snowfeetstore. If we deliver a Product to you that is not of satisfactory quality or does not match the description we have provided or does not otherwise comply with your legal rights, you may contact us for a repair or replacement or, where this is not possible or is disproportionate, a refund.
If you believe that you are entitled to warranty services, please contact our Customer Service at email@example.com.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Snowfeetstore is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Snowfeetstore (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the Czech Republic, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Snowfeetstore “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions of Sale, no part of the Snowfeetstore and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Snowfeetstore, you are granted a limited license to access and use the Snowfeetstore and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Snowfeetstore, the Content and the Marks.
You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on Snowfeetstore or on official social media accounts of Snowfeet s.r.o. nor may you use any such content in connection with any business or commercial enterprise, again unless you use it for creating and displaying any content (such as article, video, picture, gif etc.) about us, provided you do so in a way that is fair and legal and does not damage our reputation. If you’re not sure, just contact us.
We will take reasonable care to keep the details of your order and payment secure, but we cannot guarantee that a third party may not obtain unauthorized access to any data you provide when accessing or ordering from the website.
We shall perform our obligations under these Terms and Conditions with reasonable care and skill.
We are responsible only for losses that are a natural and foreseeable consequence of our breach of these Terms and Conditions. We shall not be liable if we are prevented or delayed from complying with our obligations by anything that you (or anyone acting on your behalf) do or fail to do or due to events beyond our reasonable control.
You must follow any advice that we give you in relation to Products (including instructions, user guides and/or manuals provided with Products). We do not accept liability for damage to Products that we have supplied where caused by your failure to follow our advice.
You should take care to ensure that the Products you order are suitable for your purposes. In particular, we will not be responsible for ensuring that the Product(s) are suitable for your intended purposes unless you have informed us of such purposes before the conclusion of the contract and we have agreed with them.
We make no warranty that the Snowfeetstore will meet your requirements or will be uninterrupted, timely or error-free or that the Snowfeetstore or the server that makes it available is free of viruses or bugs or represents the full functionality, accuracy and/or reliability of the Snowfeetstore. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Online Store.
We exclude any liability for the legal admissibility of the personal contents provided by you, in particular photos, pictures and texts for which you are solely responsible. Please make sure that the personal contents you wish to provide comply with mandatory laws and regulations and do not infringe any third-party rights (in particular any personality rights, copyrights, etc.).
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Snowfeetstore, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us.
The Snowfeetstore may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Snowfeetstore and any transactions conducted on or through the Snowfeetstore.
If any provision or provisions of these Terms and Conditions shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
In relation to purchases from the Snowfeetstore, we will communicate electronically by sending an email or otherwise posting electronically.
These Terms and Conditions of Sale and any policies or operating rules posted by us on the Snowfeetstore or with respect to the Snowfeetstore constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions of Sale shall not operate as a waiver of such right or provision. These Terms and Conditions of Sale operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms and Conditions of Sale is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions of Sale and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions of Sale or use of the Snowfeetstore. You agree that these Terms and Conditions of Sale will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms and Conditions of Sale and the lack of signing by the parties hereto to execute these Terms and Conditions.
The Snowfeetstore is provided on an as-is and as-available basis. You agree that your use of the Snowfeetstore services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Snowfeetstore and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no warranties or representations about the accuracy or completeness of Snowfeetstore’s content or the content of any websites linked to Snowfeetstore and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Snowfeetstore, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the Snowfeetstore, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Snowfeetstore by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Snowfeetstore.
As with the purchase of a Product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
USERS' MANUAL, WARNINGS
Each Snowfeet Product is equipped with a user's manual and warnings in the English language. The customer is obliged to follow these instructions and protect their health while using Snowfeet Products. You agree that your use of the Snowfeet Products will be at your sole risk.
We do not recommend using Snowfeet Products on steep slopes. Avoid deep powder snow. Always wear protective gear and a helmet.
Snowfeet Products are not intended for children under 3 years. There is a danger of injury when a speed or direction mistake occurs. Snowfeet Products should be used on a sufficient layer of snow, on hills and terrains with no obstacles, and under adult supervision. Beware of other people and obstacles while using Snowfeet Products. The child should use firm footwear, protective gloves and a helmet.
Some aspects of using Snowfeet Products are potentially dangerous. Any person using Snowfeet Products is personally responsible for learning a safe way to use them, assumes all risks and accepts complete responsibility for any and all damages and injuries of any kind, which may result from the use of Snowfeet Products. Following the rules for protecting your health while doing sports is necessary. The safety of a child using Snowfeet Products is the responsibility of the supervising person.
Do not use the Snowfeet Product if it is damaged. Do not expose the Product to temperatures over 40 °C or under - 20 °C, as these temperatures can cause irreversible damage to the Product. Keep the package of the Product away from children, there's a danger of suffocation in case of pulling the package overhead.
You ought to exercise sound judgment and decision-making when using Snowfeet Products. Snowfeet s.r.o. is not liable for injuries or damages arising from using of Snowfeet Products. Your safety and the safety of others depend upon your cautious and careful use of your Snowfeet Products.
Our Customer Service will assist you with any Snowfeetstore product-related or order-related questions. You can contact us:
- via the online chat available at the bottom-right corner of the Snowfeetstore page
- via email sent to firstname.lastname@example.org
- via Facebook Messenger: https://www.facebook.com/snowfeetstore/
- via Instagram DM: https://www.instagram.com/snowfeet_original/
- via Whatsapp: +420 777 997 101
- via phone: +420 777 997 101 (available MO - FR from 8 AM to 5 PM CET)
These Terms and Conditions shall be governed and construed in accordance with the laws of the Czech Republic.
Any disputes and claims arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the Czech Courts to which you and Snowfeet each submit.
1 January 2022 Snowfeet s.r.o.